Closed until 1st of April 2020

Find answers to the most frequently asked questions about the Höllgrotten caves

Directions

How do I get there? 

You can find information about the different ways to get there here.

Audioguide

Is there an audio guide?

Yes, but the audioguide is only available in swiss german.

Equipment

What temperatures can be expected in the cave?

The temperature in the caves is constantly around 10° Celsius. It is therefore highly recommended to bring warm clothes or a jacket.

Do I need good shoes to visit the caves?

The caves are easy to walk through, but closed shoes, preferably hiking boots, are still an advantage because puddles and wet spots have to be walked through.

Is it very wet in the caves?

It can drip from the ceiling, a rain jacket is useful.

Do I need a flashlight?

The Höllgrotten caves are entirely illuminated, so there is no need to bring a flashlight. 

Accessibility

Can the caves be visited by wheelchair?

Unfortunately the visit to Höllgrotten is not barrier-free due to the narrow galleries and stairs.

Film- and Photo

May film or photo shots be taken in the cave? 

Yes, film and photo shots may be taken during the entire tour.

Guided tours

Can I only visit the grotto with a guided tour?

 

No, the caves can be visited independently without a guided tour.

Are there guided tours through the caves?

Guided tours for school classes or groups through the caves can be booked via Zug Tourism. Further information can be found at Zug Tourism

Bags

Is there a possibility to store the backpacks during the visit?

During the visit of the grottos the backpacks can be deposited at the kiosk on your own responsibility. The Höllgrotten do not assume any liability, there are no lockers.

Dogs

Are dogs allowed in the cave?

 

 

 

Dogs are allowed in the grotto, but must be kept on a leash.

Do dogs need a ticket?

Dogs can be brought into the cave free of charge. 

Strollers

Can the grottos be walked through with a stroller?

Due to stairs and narrow passages it is unfortunately not possible to walk through the cave with a stroller.

Parking

Are there parking spaces near the Höllgrotten?

Free parking for visitors is available close to the ticket office. 

Picnic

Is it possible to have a picnic nearby the caves?

Along the Lorze there are various picnic areas with grills, the areas are equipped with firewood.

Reservation

Do I have to book a visit to the caves in advance?

It is obligatory for school classes and groups to register in advance in order to avoid several groups wanting to start the tour at the same time and to avoid waiting times and tight conditions. 

Tickets

Where can I buy the tickets?

Tickets can only be purchased on site at the ticket office. Payment is possible in cash (in CHF) by EC or credit card (except American Express) as well as with Reka-Checks and Reka-Card.

Weather

Are the caves closed in case of bad weather?

The Höllgrotten are open regardless of the weather, in the caves the conditions are the same for any weather.

Means of payment

What means of payment can I use to pay for the tickets?

Payment is possible in cash (in CHF) by EC or credit card (except American Express) as well as with Reka-Checks and Reka-Card.